Réf : 154
Publié le 18/12/2017



Casablanca - Grand Casablanca - Maroc

Présentation de l'entreprise

En cassant les codes, WIKO, s'est rapidement affirmé comme une Marque reconnue dans l'univers de la Téléphonie Mobile et de l'Accessoire. Animé par la volonté d'offrir à ses clients des produits qui simplifient leur quotidien, WIKO, 2ème acteur en France, poursuit son déploiement rapide dans le monde avec une présence dans plus de 30 pays. Pure concentration de personnalités débordantes de vitalité, audacieuses, imaginatives et insolites, WIKO c'est avant tout une Culture, une Inspiration, une Vision à la Française. Chez WIKO, il y a des personnes, des histoires propres à chacun, des parcours différents, un projet où l'humain est au coeur de toutes les réussites. Pour faire grandir notre Projet Commun, rejoignez-nous !

Description du poste

The role will be to provide sales support to the commercial team in MOROCCO , reports to the Sales Director.
The Sales Assistant is a critical role that supports the commercial team in servicing our customers. This individual is responsible for activities relating to customer requests, internal reports and analytical work along with administration tasks.
This position is the key interface between the local subsidiary and its foreign-based Global departments (such as: aftersales, logistics, accounting, commerce, communication and marketing).
Your mission:
Customer management relationship
Customer account ERP (enter customer information, update/modification, into the ERP, create price table and update)
Order management
Stock management
Stock level (check, corrective action, stock report)
Forecast(entering the forecast into the ERP system)
Managing and administrating samples requests
HQ/ Local office coordination
Sales support (Sell In/Sell Through, Sell Out reporting, sales tools delivery, competitive benchmark)
Reporting – designing and producing other key reports / analysis to team to support business decisions and account plans;
Supply chain in coordination with the logistic department, delivery and non-delivery management
After sales (follow up, requests for customer care from end- users in coordination with the HQ customer care support)
Coordination and monitoring of invoices and outstanding payments with the accounting department
Marketing support in coordination with the marketing manager, marketing tools delivery, administration of marketing budget requests
By the way, this job will include some additional administrative tasks in link with the different HQ departments, based in Marseille and the country needs (such as office management, minutes of meeting when required and issue to parties in an electronic format, answering phones and taking messages)

Profil recherché

To be successful as a Sales Assistant, this is the kind of profile we have in mind :
- Bachelor degree
- A strong commercial / customer service focus and mind-set
- Excellent numerical & IT skills. MS office knowledge required: Word, Excel and Powerpoint
- Time management
- Cross functional working between teams / depts
- A strong focus on attention to detail & accuracy
- Ability to work under pressure and to deadlines
- Proven organizational and communication skills
- A real team player
- Languages: Proficient in Arabic in English and French.

Are you ambitious, passionate about innovative products and enjoy working as part of a team?

Would you like to use and share your skills in a dynamic and creative environment alongside experts and professionals?
Don’t wait any longer – join the Wikommunity!

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